Hi Community,
On 24 Nov, I upgraded Windows Live Mail 2007 to the latest version (packaged under Windows Essentials 2012). Downloaded and installed wlsetup-web.exe.
Since then any programme under Essentials refuses to open (Mail, Writer, PhotoGallery, MovieMaker).
Tried the following many times and on various dates: repair, uninstall+reinstall. Still refuses to open.
Also installed all the Windows and Microsoft recommended upgrades.
I can see that every time I try to open the above programmes, a number of logs are created under the following directory: C:\Users\[user]\AppData\Local\Microsoft\WLSetup\Logs.
Tried to make sense of the logs, but couldn't find a clue what may prevent WL from opening.
Perhaps some clues can be found in some of the logs:
LOG :00000D3C (11/29/2014 21:27:14.806) Image: C:\Program Files\Windows Live\Installer\wlstartup.exe
...
StartupWizard :00001F00 (11/29/2014 21:27:15.649) Waiting until 'toupage' is cached
StartupWizard :00001F00 (11/29/2014 21:27:15.696) WaitForPageCache = 0x00000000
WizardPage :00001F00 (11/29/2014 21:27:15.696) Not showing page 'toupage' because rule evaluation failed
StartupWizard :00001F00 (11/29/2014 21:27:15.696) Skipping page 'toupage'. hr = 00000000
...
ETW :00000D3C (11/29/2014 21:27:15.883) TraceUIEvent_EndCache toupage
Exe :00000D3C (11/29/2014 21:27:15.898) Ending SQM Session
SQM :00000D3C (11/29/2014 21:27:19.954) Warning: Failed waiting for the SQM session data upload (hr=0x80070109).
Exe :00000D3C (11/29/2014 21:27:19.954) SQM Session Ended
Exe :00000D3C (11/29/2014 21:27:19.970) Not staying open for SSO
Exe :00000D3C (11/29/2014 21:27:20.032) Didn't add service, hr=0x00000000
And in another log:
LOG :00001E4C (11/29/2014 21:27:13.480) CommandLine: "C:\Program Files\Windows Live\Mail\wlmail.exe"
LaunchOOBEThrea:00001990 (11/29/2014 21:27:14.042) Launching OOBE with commandline: "C:\Program Files\Windows Live\Installer\wlstartup.exe" -QueueRequests -module:tou -context:mail
LaunchOOBEThrea:00001990 (11/29/2014 21:27:14.058) Waiting for SE to return
LaunchOOBEThrea:00001990 (11/29/2014 21:27:20.157) OOBE exit code: 3932165
CWLSetupClient :00001E4C (11/29/2014 21:27:20.173) SE process exited
Does anyone have any clue what went wrong?
Googled and searched the community forums but didn't see a clear solution :-(
Many thanks in advance!
Kurt