I need a Moderator, please, to help me fix this problem. I've spent 10 hours trying to fix this with no luck.
I have been running Windows Essentials 2012 for quite a while with no trouble.
Earlier this week, my Live Mail started having problems. I could receive email but not send or forward mail.
I looked up the problem on this site and saw many have had the same trouble.
I have tried every fix suggested by every person and now have no Windows Essentials at all and it will not re-install on my system.
Here's my system:
Lenovo laptop with Intel Premium CPU B940 @ 2.00GHz
4.00 GB RAM; 64-bit operating system
Running Windows 7 Home Premium
Here's what I've tried so far. Before I did anything, I copied my Live Mail storage folder (from C:\users\[me]\appdata\local\microsoft\windows live mail) onto a thumb drive in case anything happened to it.
1--Tried to repair Windows Essentials. Message came back that it could not repair, an error occurred.
2--Tried to do a clean install of Windows Essesntials 2012 via a CMD line parameter following instructions on this site. Received error 0x80040705.
3--Tried to do a clean install of Windows Live Essentials 2011 via CMD line parameter. Received error 0x8007005, despite the fact that I am logged in as the Administrator.
4--Followed advice of a moderator and checked free space (279GB), checked firewall settings (fine), ran disk cleanup, checked proxy settings. Tried to install again. Received error 0x80040705.
5--Tried to run Microsoft Fix It utility. Error message came back "Troubleshooting cannot continue because an error has occurred."
6--Downloaded and ran Windows Installer Clean Up utility, then tried to install Windows Live Essentials again. Error message 0x80040705 again.
7--Checked for Windows Updates. None needed. Uninstalled all Windows Essentials on my computer. Deleted the remaining folders (C:Program Files\Windows Live and C:Program Files\Common Files\Windows Live). Reset Internet Explorer to factory settings. Temporarily disabled firewall. Tried to install Windows Live Essentials again. Error message 0x8007005 again.
8--Installed the latest version of Microsoft.Net Framework. Uninstalled all Windows Essentials on my computer. Deleted the remaining folders (C:Program Files\Windows Live and C:Program Files\Common Files\Windows Live). Temporarily disabled firewall. Tried to install Windows Live Essentials again. Error message 0x8007005 again.
I am at a loss. I really like Windows Live Mail, and I have an extensive folder system in it containing important archived messages both personal and for business. How can I get it back on my system, and use my same storage folders again???