Split from this thread.
This whole business is a catastrophy for the reputation of Microsoft!! I just lost all my 10.000+ emails which is my business emails for our archives institution throughout the past 5 years.
I see here that this huge hole in a Microsoft product has been known for 2-3 years and NOONE at Microsoft seem to care about it - or....?
What kind of a company is that? What kind of customer relations do they expect to build?
My own loss happened this evening on the day after I spent a very long time waiting for 16 new updates to upload into my computer. None of those updates - and 100s before - seems to have addressed the problem that all people in this trail complain about. Hello? Anyone awake at Microsoft?
I would be very happy for Microsoft to call me personally at my phone (Sweden) +46 725 36 92 66 and tell me what to do to reclaim 5 years of business history? Microsoft is closed for the weekend - and it seems they have been closed in this area for many years now.... Or I could note down all the hours this kind of sloppiness will cause me and send Microsoft a bill at the end of 2014...?
The procedure to reclaim lost emails described here is rediculous because there is no such buttoms in my Explorer as described. How do you translate "Organize / folder and search opinions" into Swedish (I have the Swedish version). Anything like that is anywhere in my program as far as I can tell. Someone from Microsoft Sweden should make contact here.
Things were a hell lot better when we all used typewriters and stamps. Microsoft cant even design a decent program where I can archive my historical emails. Everyone with a business wants that program - Microsoft has no idea I guess???
I know a friend who prints out all his emails on paper because there is no good archive database for emails. Is this year 2014???
Anders Liljegren
Archives for the unexplained (AFU)
Norrköping
Sweden