Hello! I would appreciate your help very much on this matter. Since 3 days ago, I can not have access to my hotmail account (*** Email address is removed for privacy ***). I have tried with a code number (I received a 7 digit code, but when I type it, I got message saying that this code did not work). Then I tried with the form and I made sure to complete it with accurate information but I received emails saying that they were not able to verify that I own this account. After trying several times, I receive an email saying that due to my multiples unsuccessful attempts to recover my account, they recommend me to create a new account. I have had this email account for 17 years, so this is very frustrated for me, because of all the information I have on that account and because this is the email account I use in a daily basis. I hope you guys can help me. Thanks.
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