could not select delete or junk in hotmail

I can not delete read messages or junk them in my hotmail account. on either of my computers. My gmail and comcast email are not affected ( all in windows live). I am afraid to remove and reinstall windows live because my husbands emails may be lost on this computer but I cannot stand to look at my emails with this problem and they are piling up---HELP!!!

<Windows XP/IE7>