Quantcast
Channel: Windows Essentials Category - All Threads
Viewing all articles
Browse latest Browse all 16769

Can't seem to reinstall WLM

$
0
0

I'm trying to remove and reinstall WLM because I'm having problems with it.  I went through this procedure, which I found on this board:

Uninstall Windows Essentials.

Delete the following folders:
- C:\Program Files(x86)\Windows Live
- C:\Program Files(x86)\Common Files\Windows Live (was not on my computer so I could not delete)

I  could not delete this folder as it was not on my computer:  C:\Program Files(x86)\Common Files\Windows Live 

I did see a folder:  - C:\Program Files\Common Files\Windows Mail but I was unable to delete that one (it requires some sort of administrator level which I don't have)

I downloaded Windows Essentials from this link:

http://windows.microsoft.com/en-us/windows-live/essentials-other#essentials=overviewother

I only installed Mail, not all the other programs.

I did get a confirmation message after uninstalling it and reinstalling it that both things had happened successfully.  However, once I opened WLM, all the emails that were previously in my storage folders are still there.  So, somehow, I don't think I actually removed WLM and reinstalled it.  :-(

I am using Windows 7 Pro with Service Pack 1.  Anyone have a clue how to get a CLEAN install of WLM?


Viewing all articles
Browse latest Browse all 16769

Trending Articles