My husband and I purchased 2 new laptops both with Windows 8.1
We both have live.ca email addresses
There is a message indicating we need to verify your identity on this PC
When my husband tried to do this instead of using his current hotmail account *** Email address is removed for privacy ***
it was using a very old inactive one not used in 10 years. Now his *** Email address is removed for privacy *** account is not accessible.
please help us with this
Maryanne