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Message contents missing after replying or forwarding

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Hi there

I have a customer who is using Outlook 2013 who is experiencing exactly the same problem, I think.

The user forwards or replies to an email and the new email that is created has all of the content of the original email in it, but when you go back and look at the original email (after sending the forward or reply) the content is either deleted or hidden. Is this what you are experiencing?

Regards

Doug

I don't want to hijack the thread, but this is very similar to the issue I have. I am using Windows Live Mail Version 2011 (Build 15.4.3555.0308) rather than Outlook 2013, but the symptoms are identical to those described in Doug's post. The major problem for me is that any attachments on the original message disappear with the message (whether accessed through WLM or Outlook.com).

Doug: Did you manage to resolve the problem?

Mike


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