My computer has quit working so I started working on my husbands computer. Up until I touched his computer he had been using Windows Live Mail to send and receive emails. He did not sign into WLM, he just always clicked cancel.
I was trying to use Windows Live Writer to write a blog post and I could not get it to work. I message came up saying it might have installed wrong to try and reinstall it. I clicked okay and it downloaded or installed or something (Windows Essentials I think).
Ever since then his Windows Live Mail will not work with our roadrunner account. I called roadrunner and check the incoming and outgoing servers. I had everything set up as they said I should.
I cannot get his email to work. I don't know what to do.
I keep getting The connection to the server has failed.
Subject 'test'
Server: 'smtp-server.roadrunner.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10013
and
Unable to send or receive messages for the Roadrunner (******) account. The connection to the server has failed.
Server: 'pop-server.roadrunner.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10013
Someone please help. Is it a windows problem or a roadrunner problem? He's mad I screwed up his email! I've called Microsoft and spoke to two people who told me I needed to do online chat. I chatted with two people and no one could help me.
(And I still can't get Windows Live Writer to work either. uggggg. Won't connect to my blog).