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Google Play email is blank

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Every time I receive email from Google Play, it opens fine, and inside it says Google Play and it is just all colored background and then I scroll all the way down and it says this email was meant to be delivered to me, blah, blah, blah.  I just did a factory restore on my computer.  It was like this before and it is like this now.  I also have another computer that it is the same problem as this one.  I notified Google and they told me to notify you.  I have never had this problem before with any of my mail.  I really love Windows Life Mail,  I have windows 8.  Thank you Jessie


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