My computer prompted me to update my Windows essentials 2012. I did that.
After, I tried to log into Live mail. The program asked me for my password. I entered my old password, however it was not recognised.
I clicked on password forgotten and was taken into the process of getting a new password from Microsoft.
The new password did not work and my live mail was locked.
I am trying to get into my old account by setting a new account with a new e-mail.
What is wrong with the update?
Thanks
Eliska