I have had ongoing issues with Windows Live Mail and Outlook 2013 crashing whenever there is a Windows update, but today while performing what is now my tri-weekly online repair of Office 365, WLM will not allow me to create new mail or reply to existing email. The application opens, downloads mail and allows me to open said mail, but when I try to create a new mail message I get the message: "A problem occurred while trying to open this message. A problem has occurred. Please try again" I have searched the online forums and tried all solutions to no avail.
I have tried:
1. repairing the installation
2.uninstalling and removing all traces of WLM including registry entries, then reinstalling
3. exporting emails, deleting the account and creating a new account and importing the emails back again
4. a clean boot
I have an ASUS S550CM running Windows 8.1 and there are no viruses or malware. I have uninstalled and reinstalled Office and Windows Live Mail so many times. I have wasted so much time on this, and having already performed several restorations and re-installations of Windows, am reluctant to do it again. I would use the Windows 8 Mail app except from what I understand, it will not work with POP3 accounts and I cannot import email from WLM.
ATM, I feel like I have bought into an endless cycle of software problems, technical support desks, and online forums by buying a Windows 8 machine. Is there any relief in sight?